Terms & Conditions
1. Introduction
Welcome to Wellbot ("we", "our", "us"). By using our website, WhatsApp chatbot, or any related features (collectively, the "Service"), you agree to these Terms of Service ("Terms"). Please read them carefully.
If you do not agree to these Terms, you must stop using the Service.
2. Description of the Service
Wellbot is a free, donation-based nutritional assistant that analyzes product labels, identifies allergens, and provides simple health insights.
The Service is offered on a "as-is" and "as-available" basis.
3. Donations
Wellbot is completely free to use.
You may choose to support the project by making an optional donation. Donations:
Are voluntary and non-refundable.
Do not grant any additional rights, privileges, or service guarantees.
Do not create a contractual relationship beyond these Terms.
We reserve the right to introduce premium features in the future, but we will always clearly communicate such changes.
4. User Responsibilities
By using the Service, you agree that you will:
Provide accurate information when interacting with the chatbot.
Not misuse or attempt to interfere with the Service.
Not upload harmful, illegal, or misleading content.
You are responsible for any activity performed using your device or WhatsApp account.
5. Health Disclaimer
Wellbot is not a medical service and does not provide medical advice.
The nutritional insights we provide:
Are informational only.
Are not a substitute for professional dietary or medical guidance.
Should not be relied upon for diagnosing or managing medical conditions.
Always consult a qualified health professional if you have specific dietary or health concerns.
6. Data Usage & AI Training
By using the Service, you acknowledge and agree that your data may be used to improve the Service, including for AI model training.
This may include:
Product label photos
Chat messages
Allergy preferences
Usage analytics
We take steps to minimize or anonymize data whenever possible. More details are provided in our Privacy Policy.
If you do not want your data used for AI training, you may request deletion or opt out by contacting us at: hello@wellbotapp.com
7. Third-Party Services
Our Service may rely on third-party APIs, AI providers, or messaging platforms.
We are not responsible for:
Downtime or errors caused by third-party platforms.
How third parties process your data.
Refer to their policies for more details.
8. Service Modifications
We may update, change, or discontinue any part of the Service at any time.
Material changes will be communicated through our website, app, or WhatsApp notification.
9. Termination
We may suspend or terminate access to the Service if:
You violate these Terms.
We discontinue the Service.
You may stop using the Service at any time.
10. Limitation of Liability
To the fullest extent permitted by law, Wellbot is not liable for:
Any inaccuracies in nutritional or allergen information.
Damages resulting from reliance on the Service.
Loss of data or service interruptions.
You use the Service at your own risk.
11. Governing Law
These Terms are governed by the laws of Romania and applicable EU regulations.
12. Contact Us
For any questions, contact us at hello@wellbotapp.com
